Peace of mind
for your business
We specialize in: ▍
Confidence Metrics
Four quick indicators of stability, availability, and accountability.
Who are we?
Advanced IT Solutions
Not just reactive IT — IT that leads.
In today’s business environment, IT goes far beyond infrastructure. At TECH NOXE, we partner with businesses to manage their IT, security, and systems through a strategic approach — adapting to regulatory changes, technological innovation, and providing professional guidance for decisions that impact operations and growth.
We bring Enterprise-grade methodologies and make them accessible to SMBs — while keeping a personal touch and high availability.
Security First
Every solution goes through strict security review. We don’t “just install” — we harden.
Response speed
A support desk that knows your business by name, not by customer number — with remote-control capabilities.
Full Transparency
Monthly reports, a transparent ticketing system, and well‑organized documentation of everything happening in your environment.
Up‑to‑date technology
Using best‑in‑class tools for management and monitoring (RMM, EDR, Cloud).
IT Services & Information Security
Click "Read more" on each service to view full details
Ongoing Support & Operations
The heart of your office
Business Help Desk
A support desk available for any issue — from password resets to complex network incidents — with a clear SLA.
Our Help Desk is not just a place to report issues — it is an operational control center for your IT. We provide fast, secure remote assistance and structured ticket handling so problems are solved quickly and consistently.
Beyond troubleshooting, we take ownership of endpoints and user experience: updates, standardization, onboarding/offboarding support, and ongoing maintenance.
- Phone, email and WhatsApp support with defined SLA
- Secure remote support within minutes
- On-site visits when required
- Hardware procurement and inventory management
Microsoft 365 & Cloud
Microsoft's cloud is the business standard. We design and manage your M365 environment so users can work smoothly from anywhere.
Microsoft's cloud is the business standard — but it needs correct configuration to be secure and efficient. We design and manage your Microsoft 365 environment so users can work smoothly from anywhere without relying on outdated on‑prem servers.
Our focus is identity security and governance: MFA, conditional access, device policies and data protection — so organizational data stays protected even when users connect from personal devices.
- Copilot (AI) readiness planning
- Entra ID + Intune integration
- License optimization and cost savings
- Dedicated Microsoft 365 backup
Maintenance & Monitoring (RMM)
We continuously track device health, security status and critical services, and act on anomalies before they turn into downtime.
The difference between modern managed IT and reactive support is proactive monitoring. We continuously track device health, security status and critical services, and act on anomalies before they turn into downtime.
When something drifts — disk space, failed updates, performance spikes or backup errors — we generate an automatic ticket and start remediation immediately.
- 24/7 health monitoring and alerts
- Automated patching and remediation
- Asset visibility and reporting
- Proactive maintenance routines
Business Continuity
Your peace of mind
Hybrid Cloud Backup
Reliable backups for devices and servers with a hybrid backup strategy that combines fast local restore with secure off‑site cloud retention.
Backups are your last line of defense. We implement a hybrid backup strategy that combines fast local restore with secure off‑site cloud retention.
We validate backups regularly and design retention and recovery processes that match your business requirements.
- Workstation and server backup
- Off-site encrypted cloud storage
- Regular verification and test restores
- Retention policies tailored to your needs
Disaster Recovery (DR)
A DR plan defines how your business resumes operations after an incident — ransomware, hardware failure, or a major outage.
A DR plan defines how your business resumes operations after an incident. We build a practical recovery plan based on your priorities and systems.
We document the recovery steps, define RTO/RPO targets, and help you validate the plan with periodic drills.
- RTO/RPO definition and planning
- Recovery playbooks and documentation
- Periodic DR drills and improvements
- Aligned with your backup strategy
Central Storage (NAS)
Structured, reliable file storage with proper permissions, segmentation and backup.
For teams that need centralized storage, a NAS can still be the right solution — when it is designed correctly and secured. We deploy and manage NAS systems with proper permissions, segmentation and backup.
We also help plan the right path between NAS and cloud file platforms (SharePoint/OneDrive) based on your workflow.
- Secure permissions and access control
- Performance and capacity planning
- Backup + ransomware-safe snapshots
- Cloud migration planning (optional)
Information Security & Cyber
Advanced perimeter protection
EDR/MDR Protection
Modern cyber threats require more than antivirus. EDR detects abnormal behavior on endpoints and stops attacks early.
Modern cyber threats require more than antivirus. EDR detects abnormal behavior on endpoints and stops attacks early. With MDR, incidents are monitored and handled by a security team with clear response procedures.
We deploy, tune and manage endpoint protection so it works in the real world — without breaking productivity.
- Behavior-based threat detection
- Managed response and incident handling
- Policy tuning and exclusions management
- Continuous visibility and reporting
Infrastructure Hardening
Removing the easy wins attackers look for: weak configurations, excessive permissions and unnecessary exposure.
Hardening is about removing the easy wins attackers look for: weak configurations, excessive permissions and unnecessary exposure. We apply a secure baseline across devices, identities and services.
The result is a cleaner, more controlled environment — easier to manage and harder to compromise.
- Security baselines and policies
- Privilege reduction and least-privilege
- MFA, Conditional Access and identity controls
- Ongoing configuration review
Regulation (Amendment 13)
Regulatory compliance is not a checkbox — it is an operating model. We help you implement controls and document what the regulation requires.
Regulatory compliance is not a checkbox. We help you map and protect personal and sensitive data, implement controls, and document what the regulation requires.
Our approach is practical: clear gaps, prioritized actions, and technical controls you can actually maintain.
- Data mapping and classification
- Controls and auditing (logging)
- Policies and procedures documentation
- Security posture aligned with requirements
What Clients Say
"In a fast-paced office, there's no room for compromise. TECH NOXE aligns with our requirements and delivers solutions that work. Precise and fast service."
"At HESEG Foundation, we need systems functioning around the clock. TECH NOXE's team provides professional and fast support, with personal attention and high availability."
"The TECH NOXE team is highly customer-focused, always available, and responds quickly. Working with them is a real pleasure."
"As an educational and therapeutic institution, we need stable systems without disruptions. TECH NOXE is always available, solving issues quickly, and the team's personal approach makes a difference."
"In our field - risk management, insurance, and finance - information security is essential. The TECH NOXE team upgraded our security and cyber protection to a high level. Our clients’ data is well protected, giving both them and us real peace of mind."
"The cloud migration with TECH NOXE streamlined the way we work. We can securely access files and documents from anywhere - the office, the courtroom, or home. The efficiency gain is significant and the execution is professional."
"TECH NOXE executed a complex WiFi project across multiple floors in our office. Precise installation with full coverage throughout the office. Professional and available team with efficient execution."
"In a fast-paced office, there's no room for compromise. TECH NOXE aligns with our requirements and delivers solutions that work. Precise and fast service."
"At HESEG Foundation, we need systems functioning around the clock. TECH NOXE's team provides professional and fast support, with personal attention and high availability."
"The TECH NOXE team is highly customer-focused, always available, and responds quickly. Working with them is a real pleasure."
"As an educational and therapeutic institution, we need stable systems without disruptions. TECH NOXE is always available, solving issues quickly, and the team's personal approach makes a difference."
"In our field - risk management, insurance, and finance - information security is essential. The TECH NOXE team upgraded our security and cyber protection to a high level. Our clients’ data is well protected, giving both them and us real peace of mind."
"The cloud migration with TECH NOXE streamlined the way we work. We can securely access files and documents from anywhere - the office, the courtroom, or home. The efficiency gain is significant and the execution is professional."
"TECH NOXE executed a complex WiFi project across multiple floors in our office. Precise installation with full coverage throughout the office. Professional and available team with efficient execution."
Among Our Clients
Frequently Asked Questions
• Urgent requests (critical system down, no email access) - target response time of 15-30 minutes
• Regular requests (routine technical issues) - target response time of 2-4 business hours
• Planned maintenance - scheduled in advance
Most issues are resolved remotely without requiring a physical visit. These times are subject to the specific Service Level Agreement (SLA).
• Critical data (active databases, important files): multiple times daily
• Important data (emails, routine documents): at least daily
• Archives: weekly or monthly
Backups are encrypted and stored in multiple locations (on-premise + cloud) according to the chosen plan. We perform periodic recovery tests.
Our protection layers:
• Prevention: Advanced antivirus, firewalls, staff training
• Early detection: Monitoring that catches anomalous system behavior
• Response: Rapid isolation of infected computers
• Recovery: Protected backups that cannot be encrypted
In many cases, proper backups enable full recovery without paying ransom*.
• Stage 1 - Initial assessment (first week): Evaluate existing systems and prepare work plan
• Stage 2 - Gradual transition (2-4 weeks): Install monitoring, backup, and security systems - without disrupting routine operations
• Stage 3 - Improvements (months 2-3): Implement additional improvements as needed
Regular operations continue as normal throughout the process. Timelines vary based on organization size and system complexity.
• Organization size - Number of users and devices to manage
• Service scope - Support level, response times, and required availability
• Security level - Security requirements and regulatory compliance (such as Regulation 13)
• Existing systems - Type and complexity of your technology infrastructure
• Additional services - Cloud management, advanced backups, continuous monitoring
We offer a free initial consultation where we assess your needs and prepare a detailed, customized quote.
* Important Notes:
The terms and timelines mentioned above are indicative only and may vary depending on service type, scope of work, organization size, system complexity, and specific Service Level Agreement (SLA) terms. Any final commitment will be provided through a detailed quote and written service agreement. These answers do not constitute legal advice or contractual obligation.
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